Frequently Asked Questions
We understand that plumbing needs and questions can arise at any time. That’s why we’ve put together this comprehensive FAQs section to address some of the most common inquiries from our valued customers. Whether you’re looking for information about our services, pricing, or general plumbing advice, you’ll find answers here. If your question isn’t covered, please don’t hesitate to reach out to our experienced team. We’re here to provide you with the knowledge and assistance you need to make informed decisions and keep your plumbing in excellent condition. Your satisfaction and peace of mind are our top priorities, and we’re committed to serving you with transparency, expertise, and a dedication to your plumbing needs.
Yes, there is a fee for emergency service because it demands immediate attention and often necessitates overtime or off-hours work by our dedicated team of professionals. This fee helps cover the additional costs associated with providing timely and essential assistance to our valued customers in critical situations.
We cover, Canyon County, Ada County and surround areas.
We have also serviced Valley County as well.
Our Care Plan costs $99 annually, offering numerous benefits to our customers. An annual visit from a plumber is essential because:
- Preventative Maintenance: Regular maintenance helps identify and address potential issues early, preventing costly repairs down the road.
- Efficiency Optimization: Yearly tuning and inspection ensure that your plumbing system operates at peak efficiency, saving you money on utility bills.
- Safety Assurance: Plumbing systems can develop safety hazards over time. An annual check-up ensures that your system remains safe for your family or customers.
- Longevity: A water heater flush included in the plan helps extend the lifespan of your appliance and ensures it operates efficiently.
- Peace of Mind: With our Care Plan, you have priority access to our services, ensuring that your plumbing needs are met promptly and with minimal disruption.
Investing in an annual visit from a plumber is a small price to pay for the long-term benefits of a well-maintained, efficient, and safe plumbing system.
Absolutely, we work with insurance companies to provide comprehensive plumbing services. Whether you’re dealing with a plumbing emergency or need repairs and restoration due to water damage, our experienced team is here to assist you throughout the insurance claim process.
Our collaboration with insurance companies ensures a seamless experience for our customers. We understand the importance of timely and efficient service when it comes to insurance-related work. From initial assessment and documentation to executing necessary repairs and replacements, we work closely with your insurance provider to minimize your stress and expedite the restoration process.
Rest assured, our commitment to quality workmanship and customer satisfaction remains at the forefront, even when handling insurance-related projects. You can trust us to restore your plumbing system to its optimal condition, making your property safe and functional once again.
While we primarily specialize in light commercial and residential plumbing, our expertise extends beyond installation. As a general contractor, we excel in overseeing large-scale projects, ensuring that every aspect is meticulously managed and executed to meet and often exceed industry standards and regulations.
Our role involves comprehensive product management, rigorous inspections, and diligent monitoring throughout the project’s lifecycle. We prioritize not only meeting code requirements but also going above and beyond to deliver exceptional results. Whether it’s coordinating with subcontractors, quality control, or maintaining project timelines, we take pride in our ability to ensure that every detail is addressed to your satisfaction.
Rest assured that when you choose us, you benefit from our commitment to excellence and our capacity to manage and oversee large-scale commercial projects, guaranteeing that they are completed to the highest standards of quality and craftsmanship.
Yes, we offer comprehensive plumbing services that include the removal of old or scrap pipes. Whether you’re renovating your home, upgrading your plumbing system, or dealing with deteriorated pipes, our experienced team is equipped to safely and efficiently remove and dispose of old pipes.
We understand the importance of proper disposal to minimize environmental impact and adhere to local regulations. When you choose us for pipe removal, you can trust that we will handle the process responsibly, ensuring that your property is left clean, safe, and free from old or scrap pipes. Our goal is to provide you with a hassle-free and environmentally responsible solution for your plumbing needs.
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Absolutely, providing clean-up after new installations is an integral part of our job and commitment to customer satisfaction. When you choose us for plumbing installations, whether it’s a new fixture, appliance, or an entire system, you can expect a thorough and meticulous clean-up process.
Our team takes pride in leaving your property in the same pristine condition as when we arrived. We understand that the installation process may generate debris, dust, or materials, and it’s our responsibility to ensure that your space is clean, tidy, and ready for use once the installation is complete.
Rest assured that our dedication to delivering not only exceptional plumbing solutions but also a clean and organized work environment is a fundamental part of our service. Your convenience and peace of mind are our top priorities, and we go the extra mile to leave your property looking as good as new after every installation.
Certainly, as a full-service plumbing provider and general contractor, we have the capability to arrange for various construction work if required. While our primary focus is plumbing, we understand that many projects may involve related construction tasks such as tile work, wall modifications, drywall installation, or even electrical work.
Our extensive network of trusted professionals and subcontractors enables us to coordinate and oversee these additional construction services seamlessly. Whether it’s a bathroom remodel, kitchen renovation, or any other project requiring construction expertise, you can count on us to manage the entire process efficiently. Our commitment to excellence extends beyond plumbing, ensuring that your project is completed to the highest standards, from start to finish.
Yes, we do offer discounts to several deserving groups, including the elderly, military personnel, non-profits, and those contributing to good causes. Additionally, keep an eye out for our coupons, which are often featured in school yearbooks or newspapers, providing valuable savings to our customers. We believe in supporting our community and ensuring that everyone has access to quality plumbing services at affordable rates.
Our basic non-emergency call-out fee is typically $75. This fee covers the cost of dispatching our experienced team to your location and conducting an initial assessment of your plumbing needs. It’s a standard charge that is applied to the overall cost of the work we perform, ensuring transparency and clarity in our pricing structure. Rest assured that our goal is to provide you with reliable and affordable plumbing services that meet your needs and budget.
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